Science is Beautiful Blog

The Role of Emotional Intelligence in Client Relations

Posted by David Patti, Senior Vice President

Nov 5, 2014 2:00:00 PM

It is imperative to strike the difficult balance between being diplomatic and being direct with a client. It is equally important to observe and listen for opportunities to make meaningful connections with clients, as well. Clues to striking this elusive balance are often right in front of us, if we know when and where to look.

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Topics: client relations

 

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